Effective Date: August 2026
EPOTR New Energy (“EPOTR”, “we”, “us”) respects your privacy and is committed to protecting personal information collected through our website, marketing channels, and business communications.
1. Scope
This policy applies to visitors of www.epotr.com, customers, distributors, installers, EPC partners, OEM/ODM partners, and other business contacts.
2. Information We Collect
We may collect business and contact information including name, company name, email, phone/WhatsApp/WeChat contact, country, business type, product interests, project requirements, and technical requirements.
We may also collect technical website information such as IP address, browser type, device information, pages visited, and website interaction data.
3. Advertising and Analytics
EPOTR may use third-party platforms such as Meta, Google, LinkedIn and analytics services to understand marketing performance and improve customer experience. Such platforms may process aggregated interaction information according to their own privacy policies.
4. Use of Information
Information may be used for responding to inquiries, preparing quotations, supporting technical discussions, managing business relationships, improving products and services, and providing business updates.
5. Information Sharing
EPOTR does not sell or rent personal information. Information may be shared only with service providers or partners when necessary for legitimate business operations, technical support, logistics, or legal compliance.
6. Security and Retention
EPOTR applies reasonable security measures and retains information only as long as necessary for business, contractual, or legal purposes.
7. Your Rights
Depending on applicable laws, you may request access, correction, deletion, restriction, or withdrawal of consent regarding your personal information.
8. Contact
EPOTR Neue Energie
Website: www.epotr.com
Email: sales@epotr.com
Effective Date: August 2026
EPOTR uses cookies and similar technologies to improve website performance, analyze visitor behavior, and enhance user experience.
1. What Are Cookies
Cookies are small data files stored on your device when visiting websites.
2. How We Use Cookies
Cookies may be used for:
– Website functionality
– Security improvement
– Traffic analysis
– Marketing effectiveness measurement
3. Third Party Cookies
EPOTR may use services such as analytics and advertising platforms that place cookies according to their own policies.
4. Managing Cookies
You may control or disable cookies through your browser settings. Some website functions may be affected.
Contact:
sales@epotr.com
www.epotr.com
Official Website Edition
This website edition is based on EPOTR Limited Warranty Policy 2026 V3.0 Official Edition.
EPOTR provides limited warranty coverage for eligible energy storage products subject to the official warranty terms.
Coverage includes:
– Product quality defects under normal operating conditions.
– Warranty period and performance commitments defined in the official warranty policy.
– Technical support and warranty service according to EPOTR procedures.
For complete warranty terms, exclusions, claim procedures, and technical requirements, please refer to the official EPOTR Limited Warranty Policy 2026 V3.0 Official Edition.
EPOTR NEW ENERGY (DONGGUAN) Co.,LTD
www.epotr.com
Effective Date: August 2026
EPOTR NEW ENERGY (DONGGUAN) Co.,LTD is committed to delivering reliable lithium iron phosphate energy storage solutions through continuous improvement, engineering excellence, and customer-focused quality management.
Our commitments:
1. Product Reliability
Develop and manufacture safe, stable, and durable ESS products.
2. Process Control
Maintain strict control over design, sourcing, manufacturing, testing, and inspection processes.
3. Continuous Improvement
Improve products, processes, and service capabilities through data analysis and customer feedback.
4. Customer Commitment
Support global partners with reliable products, technical assistance, and long-term cooperation.
EPOTR NEW ENERGY (DONGGUAN) Co.,LTD
www.epotr.com
Effective Date: August 2026
EPOTR recognizes the importance of sustainable energy development and responsible business practices.
Environmental Commitment:
– Promote clean energy adoption through energy storage solutions.
– Support renewable energy integration.
– Improve resource efficiency and reduce unnecessary waste.
Social Responsibility:
– Respect employees, partners, and customers.
– Promote safe working practices.
– Maintain responsible supply chain cooperation.
Governance:
– Operate with integrity and transparency.
– Follow applicable laws and business ethics.
– Continuously improve management systems.
EPOTR NEW ENERGY (DONGGUAN) Co.,LTD
www.epotr.com
Effective Date: August 2026
These Terms govern access to EPOTR NEW ENERGY (DONGGUAN) Co.,LTD website and related business communications.
1. Website Use
Website content is provided for business information purposes only.
2. Product Information
EPOTR continuously improves products and reserves the right to update specifications, configurations, and availability.
3. Intellectual Property
All trademarks, documents, images, and technical materials belong to EPOTR or their respective owners.
4. Business Cooperation
Commercial terms, pricing, delivery, warranty, and technical requirements shall be confirmed through formal quotations, contracts, and agreements.
5. Limitation
EPOTR provides information in good faith but does not guarantee that all website information remains unchanged.
Contact:
sales@epotr.com